This Privacy Policy describes how 1win India collects, uses, stores, and protects the personal information of users on the 1win platform. By using the platform, you agree to the practices described in this policy.
What Data We Collect
1win India collects the following categories of personal data:
- Registration data: name, email address, phone number, date of birth, country of residence
- Identity verification (KYC): government-issued ID, proof of address, payment method documentation
- Transaction data: deposit and withdrawal amounts, payment method details, transaction history
- Usage data: game history, bet history, login times, device information, IP address
- Communication data: messages sent to customer support
How We Use Your Data
Your personal data is used for the following purposes:
- Account creation, verification, and management
- Processing deposits and withdrawals
- Compliance with anti-money laundering (AML) and know-your-customer (KYC) obligations
- Responsible gambling monitoring and enforcement
- Customer support and dispute resolution
- Platform security and fraud prevention
- Marketing communications (only with your explicit consent)
Data Storage and Security
All personal data is stored on secure servers protected by industry-standard encryption. Access to personal data within 1win is restricted to authorised personnel only. We do not sell or share personal data with third parties for their marketing purposes.
Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact the 1win India data protection team at privacy@1win-india.com to exercise these rights. Note that certain data must be retained for regulatory compliance purposes even after account closure.
Cookies Policy
The 1win India website uses cookies to maintain session state, improve user experience, and analyse platform performance. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
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